You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.Learn more about our hybrid event experience
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Hello, Can you clear your cache and then make sure that you are logging in to the correct Zoom account. Go to zoom.us/signin please.
When you are sure that you are signed in with the correct email address and credentials, go to your profile tab on the top left hand side > over to the right in the pane window is an edit button > click edit and you can change your profile name and picture by editing your account information.
I hope that this is helpful. If so, please click on the accepted solution button.