Hello Everyone,
Our company has all of our Windows and iPads configured via ZDM. We have consistently had issues where iPads, Room Schedulers but mainly Controllers, do not reconnect to the Zoom Room. Our Zoom Room PCs have auto login enabled. The issue seems to have gotten worse in the past 6 months where this is happening more frequently after updating the Zoom Controller app on the iOS device. All of our iPads are running iOS 15.2 and they all have ASAM enabled. We have tested removing ASAM with no discernable difference. We also do not have a passcode on the iOS devices.
I've reached out to Zoom support and they are usually great but it seems like ZDM is not one of the things that they spend much time supporting. I usually just get an IDK response when asking any ZDM related questions. Any help you can provide would be greatly appreciated.
Thanks