cancel
Showing results for 
Search instead for 
Did you mean: 

Why is my Zoom meeting glitching?

Thomas23459
Listener

I am having an issue with Zoom meetings glitching. During the meeting, there will be lagging, freezing, and disconnects. This is happening on both the sender and receiver's side. I have tried different internet connections and devices, but the issue persists in purity test. It is very frustrating to not be able to communicate properly during an important Zoom meeting. I would greatly appreciate it if someone could help me fix this issue.

2 REPLIES 2

NS11
Attendee

There are 2 reasons why this may be happening:

1- Your internet is unstable.

2- There was a glitch going on in zoom and can be solved by the new update/updating your zoom.

WencesUnzueta
Community Champion | Customer
Community Champion | Customer

Hi Thomas23459

 

We can start by checking if you have the most recent version of the "Zoom Room" application and also check if the firmware of the hardware devices that make up your room are up to date.

Wences