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2023-01-26 03:47 AM
Hello, I've raised a ticket with support but perhaps someone in the community has found a solution already.
We have Teams Rooms set up that use Yealink MVC room systems, running Microsoft Teams Rooms software version 22.214.171.124 (1/10/2023) and Windows 10.0.19044.
The rooms function perfectly when used only for Teams.
When used for Zoom,
This is repeatable across several Zoom meetings and room systems, this one was today 26/01/2023 at 11:42 UTC.
Is anyone else experiencing this? I've tried deactivating the Zoom function in the Microsoft Teams Rooms software, rebooting, reactivating it and rebooting again, but it has not helped.
2023-01-30 11:48 PM
I have similer issue. Have you got a reply from support?
2023-02-05 08:19 PM
Just for your info, updating farmware resolved my issue.
Known issues in Teams Rooms and devices - Microsoft Teams | Microsoft Learn
>Black screen replaces meeting video in Zoom calls
Zoom Status - Microsoft Teams Rooms experiencing video quality issue when connecting to Zoom Meeting...