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Did Zoom remove the waiting room feature on basic accounts?


I previously had the ability to turn the waiting room on or off in a meeting, now, it is no longer there.  That seems like a basic security feature that should be available.  Did Zoom remove that for basic account customers? 

Kind of lame....


Zoom Moderator
Zoom Moderator

Hi @Armstrong555 and welcome to the community! Waiting rooms are still available for free/basic account holders. Please double check that the waiting room feature is turned on by logging into your Zoom web portal and navigating to Settings > Security > Waiting Room. You can find more detailed info in Enabling and customizing the waiting room. I hope this helps!
waiting room basic account.png

Virginia (she/her/hers)
Zoom Community Team
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