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Can't download Zoom Room cloud recording

LiavA
Listener

Hi, 

 

I started a meeting from the zoom room controller and recorded it.
The zoom room was the host and when we finished it sent an email with the link to the recording but there is no option to download the recording.

I added screenshots of the the email and the page of the recording.

On your website it says that we suppose to be able to download the recoding from the link but I can't find a way.

 

Thanks

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