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Hi, I want to know if it's possible to make a call center with Zoom meeting? I just saw that Zoom Phone has this feature, but is it possible to do this in Zoom meeting?
This is how I would like it to work: someone connects to a "general meeting" and receives a welcome message (noboby can talk with other persons at this point). Then she is placed in a queue to finally be joined in a 1: 1 meeting with one of our specialist from our company. No camera, only the voice. Just like a call center.
Is it possible?
Watch out for the "Zoom Video Engagement Center". This will be a few feature in Zoom in the future:
Hope this helps.