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Zoom Activation Email

Shining-Light
Listener

Hello
Learnt that some students were not able to receive emails from Zoom regarding their activation into school email accounts. How to solve it?

2 REPLIES 2

VA
Zoom Moderator
Zoom Moderator

Hi @Shining-Light I'm sorry you did not receive a response to your post sooner. Are your students continuing to experience issues receiving their activation emails? If your email is managed by your organization, you can ask them to ensure that the email address no-reply@zoom.us is allowed by your company's email server. If the problem continues, ensuring the IP addresses listed in this support article are allowed may help.


Virginia (she/her/hers)
Zoom Community Team

Hi Virginia, please can you help me. I'm having this same problem. I'm not recieving an activation email. Have tried searching no-reply@zoom.us in junk. Josey