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WROGLY PAID ANNUAL LICENCE

ERICA
Listener

I mistakenly paid an annual license which seriously affects my budge .I only wanted a monthly license. What can I do?

I work for a public school that does not give any extra money to pay zoom. 

 

1 ACCEPTED SOLUTION

VA
Zoom Moderator
Zoom Moderator

Hi @ERICA I opened up a support ticket for you so that our Support Agents can help resolve this. Please watch out for a follow up email with information on your case.


Virginia (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

1 REPLY 1

VA
Zoom Moderator
Zoom Moderator

Hi @ERICA I opened up a support ticket for you so that our Support Agents can help resolve this. Please watch out for a follow up email with information on your case.


Virginia (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?