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2023-03-27 07:30 AM
I want to connect a Ribbon SBC so that i can call between zoom phone and the on prem Mitel. There;s a form that states to review the design guide, but i cannot locate it.
2023-04-10 12:29 AM
Please find all the Ribbon configuration notes here:
You will need a Ribbon login. This guide should have all the info to setup your trunk. A trunk will need to be requested via a zoom support ticket.
If this response helps, please accept the answer as an accepted solution, so others can benefit as well.
2023-04-10 04:09 AM
Unfortunately, the document listed on Ribbon for Zoom is 3 years old and is no longer valid. It doesn't mention anything about adding the Zoom root certs or any type of validation testing.
2023-04-10 02:28 PM - edited 2023-04-10 02:30 PM
Please reach out to your account team so they can send you the Zoom Premise Peering design guide.
Meanwhile, Most of the AudioCodes published info will be valid for the Ribbon or any SBC as well. Please download here:
2023-04-11 04:53 AM
Why do I need to reach out to the account team for this? This should be readily published like Zoom competitors. Also, Audiocodes configuration and Edgemarc configuration are not even close to the same.
2023-04-11 03:33 PM
Since these are functionalities needed by specific customers, there is an enablement process and relevant information like the guide is sent out. Please reach out to the account team or open a support ticket.
The reason, I suggested AudioCodes guide is because you can find a lot of guidance related to setting up an SBC to build a trunk.
2023-04-13 11:37 PM
Here is a good link which describes the cert needs for BYOC/BYOP.
Hope that helps