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recording a voicemail message using "Record by Computer" - Help!

cgarland1900
Listener

Hello,

 

I'm getting this message when I try to use the Record my Computer.. . "You need to use the latest modern browser to record audio prompt."

 

I cannot record my voicemail message to add to my asset library.  Help!  What do I need to do?

3 REPLIES 3

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

What browser are you using?  Make sure your browser has access to your computer’s Microphone or Headset for recording. 


Ray - Need cost-effective Zoom Events Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

enielsen
Participant

Ray's reply seems likeliest, though I suppose you might also be using privacy plugins that might be impacting the site? So if not a permissions issue and you do have those type of plugins, try disabling them and trying again.

Yogesh_vrtx
Attendee

Hi,

 

How issue is resolved ??,  i am also facing same issue.