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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Audiocodes 445HD Provisioning issues

Hello, I'm attempting to provision an Audiocodes 445hd desk phone. Automatic provisioning didn't occur after resetting the phone so I went through the manual steps to provision. On the final step of the manual provisioning guide it says: Configure pr...

Resolved! Upload custom ringtone to Poly vvx450

I'm testing out Zoom phone service, and in the setup process, I'd like to add custom .wav files to the options that users can select from for their ringtone. I uploaded a .wav file via the vvx450's web interface, but once I add the url to the recomme...

Dialing Extensions Noise

Has anyone been able to find a way to silence the phone beeps when you are dialing a phone number or extension through the Zoom app? When I type in a name to do the transfer it's blissfully quiet, but sometimes it is faster to dial the extension, but...

RWolf by Listener
  • 477 Views
  • 1 replies
  • 0 likes

Resolved! Zoom Phones Caller ID

Just getting our company up and running with Zoom Phones. My question is about ensuring Caller ID is set up properly. I have a local number assigned to me. When I look in my settings, it says that caller ID is set to my company name, but when I test ...

mtavani by Listener
  • 2836 Views
  • 7 replies
  • 0 likes

Incoming Caller ID with Call Queue

We answer incoming calls for two separate companies. When calling in, you know how to great the client based on the incoming caller ID (the name of our company pops up along with the client information). We have a call queue group set up for when our...