Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Save a caller number without Cloud Contact

How do I add a phone number that calls or texts me withOUT having Cloud Contacts? It seems the entire system to call or text going out from Zoom requires a complete synch of every single one of my contacts. With all the hacking going on I am. not com...

Cisco 8800 Series Provisioning Template

Does anyone have a provisioning template for the Cisco 8800 series phones to customize a few settings? Specifically, I need to enable the local device web interface and would like to set a custom background image on the phones. I tried doing this via...

Zoom Won't Recognize Passcode on Smart Phone

Every once in a while, Zoom won't recognize the passcode I have entered. I have entered it correctly, but it's almost like Zoom isn't recognizing keystrokes. It happens often using a smart phone and to many people in my organization. I tried it momen...

Zoom User Usage Report

With regards to the User Usage report the system emails out. Where can that report be customized? For instance the report shows Outgoing and Received calls but those totals include internal and external calls. We not interested in calls between exten...

Johanvc by Listener
  • 3 replies

Poly vvx250 Phone provisioning

I am attempting to set up the Poly vvx 250 phones to Zoom. At first they said "DHCP failed", however I did a reset on the phones in order to fix this. The current problem I am facing is that the phones now state "provisioning failed". Please comment ...

Cado by Listener
  • 2 replies