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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

Zoom phone session

My client was on her phone on Zoom platform. I scheduled a session on my Zoom account on the lap top. I could not see her on my lap top. I had to go on my phone to see her and i was not able to connect with the video she could hear me but could not s...

KB6 by • Listener
  • 429 Views
  • 1 replies
  • 0 likes

SMS Opt Out - All Numbers In A Campaign

Hey Guys: We are looking for a solution prohibiting employees from texting someone who has opted out of a campaign. For instance, if an employee, John Davis sends an SMS to Mary Smith, and Mary then opts out; John can no longer text Mary. However, Ji...

Resolved! Zoom phone services and porting from Google

I have a free Google voice number I've used for years. I was trying to find out if I can port this number to Zoom phone. I tried the virtual assistant, and it has no clue. Nor could I find anything here about it. I tried calling both the sales and su...

Resolved! Zoom Phone - Call recording file destination

My organization records a lot of conversations with Zoom Phone, and we want to make sure these recordings are being deleted every so often off of everyone's PCs. Ideally, we'd like to have everyone save their Zoom recordings to an easy-to-access plac...

Snd315 by • Listener
  • 1298 Views
  • 7 replies
  • 0 likes

Resolved! From Private user to Pro-user

We presently have users with private accounts within our organization. We, as a company, are currently transitioning to Zoom as a whole. If users with private accounts transition to the company account, will their previous recordings, etc., be transf...

Can not send SMS texts

Hello!I have been using my Zoom phone to send SMS since October 2021. Starting on 2/28, I have not been able to send texts. I am not receiving any error messages, but when I text my personal phone, a friend, etc, the texts are not being received. I c...

Resolved! Second call not coming thru

I have one of my users who's second call to her Poly VVX350 is not ringing thru when she is on the first line talking. The second calling party gets a message "Sorry, there is no one to answer your call" and I can't seem to find where or what I need ...

Phranc by • Listener
  • 968 Views
  • 3 replies
  • 0 likes

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