Phone System
Showing results for 
Search instead for 
Did you mean: 
Zoomtopia save the date.
  • October 3-4, 2023

Join our early access list to get information on registration, speakers, and special guests!

Read More

What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Cant hear phone calls

Hi, I have a Jabra Pro 9450 Headset that I receive zoom video calls on with no issue. I do have an issue with the zoom phone calls, I can be heard but I can't hear the call recipient. We have uninstalled and reinstalled and checked all settings. A wo...

talking calls

I answer calls on a radio station. i am on a call when another call comes in. i need to put the incoming call on hold and continue my current call. right now i answer the incoming call, puts the current call on hold and answers incoming, i have to pu...

Queue Calls stopped ringing phones

We have used call queues to route incoming calls successfully for months. Two months ago I made some small changes to the setup, and tested it, and it worked. We were running fine for about 6 weeks. About 2 weeks ago team members reported not getting...

jkeith by Listener
  • 2 replies

Call queue routing if no answer

I have three people in my call queue. If all of them are busy, I would like for the call to go to an external contact (it's a separate answering service) instead of the generic 'this person is not available' message and then hang up. I can route over...