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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Resolved! incoming call history

The Zoom phone's incoming call history is only partially displayed on the Android ZoomPhoneApp, even though it is all recorded on the web admin page. I considered the impact of forwarding calls from the company phone to the Zoom phone, but even incom...

akr555 by Listener
  • 1374 Views
  • 4 replies
  • 0 likes

Resolved! Zoom Phone

I just purchased zoom phone basic for A$252 to call AU and NZ numbers. I already have a phone number. I chose the local that starts with +618. But when I try it, it's not making any calls. I can't call any AU and NZ numbers. What's wrong?

jj151 by Listener
  • 541 Views
  • 1 replies
  • 1 likes

Going on Vacation

Hi, all. I am going on vacation and need to reroute my calls to another person on our team. I tried to use the delegate feature and it didn't work...any suggestions on how to proceed? I am the admin.

THorsey by Listener
  • 293 Views
  • 1 replies
  • 0 likes

Zoom Phone Delay

When a Zoom Phone is answered, there is a long pause which creates confusion. Either the client will speak while we are speaking, or they hang up, thinking there is nobody there. Is there a setting that I can change to correct this so there is no pau...

Second Line VVX 150

I have purchased a couple of VVX 150 phones. It was my intention that each of these "two line" phones would have a button/ line for the users direct line and one for our main # so that user could either answer the main number if it rings at their lin...

kdalton by Listener
  • 435 Views
  • 2 replies
  • 0 likes