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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

Second Line VVX 150

I have purchased a couple of VVX 150 phones. It was my intention that each of these "two line" phones would have a button/ line for the users direct line and one for our main # so that user could either answer the main number if it rings at their lin...

kdalton by • Listener
  • 432 Views
  • 2 replies
  • 0 likes

Zoom Phone - Poly EDGE e450 Randomly Rebooting...

We recently deployed Zoom Phone...we selected the POLY EDGE e450 as our physical desk phone for those that were not quite ready to let go of a physical device...We are now getting reports that folks phones are randomly rebooting...sometimes mid call....

BeckyBo by • Listener
  • 2472 Views
  • 10 replies
  • 1 likes

Common area Lines

We want to have what I would call a common area line.We need three to four physical phone handsets (not mobile devices) in different areas of our program which all serve (and are served by) the same phone number. They will not be assigned to an indiv...

kdalton by • Listener
  • 700 Views
  • 2 replies
  • 0 likes

Ring AND Forward Simultaneously

We have 2 users in an office. One is rarely in the office causing the other user to frequently cover their extension. The regular user has requested that the phone of the irregular user forward immediately while still ringing the irregular users exte...

Billing and Plans

We are experiencing an overage on our phone usage each month. Can I upgrade only 2 of my heavy users to the prepaid unlimited plan or do I have to upgrade all users from the metered plan to the unlimited plan?

Event format on WebSocket connection

Hi !I subscribed for Zoom Phone events on top of WebSocket connection via a Server-to-Server OAuth app, however I don't find the format description of the events to be received. Is this already supported ? Is it possible to receive real time events o...

ZPForum by • Listener
  • 218 Views
  • 0 replies
  • 0 likes

Zoom phone integration with WhatsApp?

Since SMS is not possible yet in the UK our London sales and service team has been using WhatsApp. We are migrating from Fuze to Zoom phone soon. The UK team use case is to use WhatsApp Business for SMS for sending leads, lead information, click link...

Reembolso

Buen día! Busque donde solicitar el reembolso del cobro realizado el día de hoy y no encontré nada. Hay información en la comunidad pero las opciones no coinciden. Alguien podría ayudarme?

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