Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Help setting up zoom phone

Hello, recently upgraded to NZ/AU Regional Unli Calling and I can't seem to make phone calls still to Melbourne. It says it's not available in my plan. Also, I have attached a screenshot here, there is no assigned number yet, can this be the cause of...

Zoom phone still rings with MacOS Do Not Disturb on

Hello, I am using the new Focus mode on the newest MacOS operating system and noticed Zoom Phone still rings even though I have blocked all app notifications when I have Do Not Disturb turned on. Any suggestions or ideas of why Zoom Phone is still ri...

Resolved! Transferring Calls

When someone transfers a call, the caller ID come up as the person who transferred the call. Is there away to make the caller ID come up as the person who made the call??

Resolved! Receiving calls outside set business hours

What are folks using Zoom Phone doing for those instances when calls must be received outside the commonly set business hours? There will always be a case when calls must be answered outside the hours of a standard workday. Are users forced to reset ...

Download Zoom Phone Usage Data

We want to download the phone usage data from the Zoom Phone area of the Dashboard. Meetings has an Export to CSV option in the meetings list. Is there an option for exporting the phone data? It looks like it captures some really useful data but to r...