Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Audio In & Out

Good afternoon, my name is Diva Vanessa I have had Zoom for a few years now and we do our Church Services on it but in January starting on the 16 the audio keeps going in and out so bad not sure why we do use our cell phones. please help in any way. ...

Extension Number

Hi, I am fairly new to zoom and while setting up the zoom phone, extension number #800 was assigned automatically. I am unable to understand the steps how to reset it or delete the extension number. Any help or direction would help 

Shalbha by Listener
  • 7 replies

Provisioning server settings vvx450

Trying to provision some Polycom vvx450's but Zero Touch doesn't seem to be working. When I try and apply the changes manually, there aren't any changes being made when I perform a factory reset.I don't see in the web interface where I can update the...

EPWxDan by Listener
  • 1 replies

SMS Campaigns - Brand Errors for Canadian

Hello Zoom,I have been trying to register my Company's Brand for the 10DLC and getting an error I can not get around. I double and triple-checked my info but kept getting an error saying " Brand Creation not verified, Tax ID does not match with the c...

Forward calls for a vacant extension

I need to forward incoming calls to former employee (so, a vacant extension number) to another extension. If the extension is not tied to a user account in Zoom Phone, is there a way that incoming callers can be directed to another extension, or a wa...

jules3 by Listener
  • 3 replies