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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

UK Zoom Phone SMS

Hi All, We use Zoom phone system and have the pro account. The SMS tab has appeared on our phone system today which i assume means SMS via Zoom phone is now available in the UK - I have tried to use this but have the following issue, attached. I have...

Resolved! Non riesco ad importare i contatti

Salve ragazzi,ieri ho scaricato Zoom e ho provato ad importare i contatti dalla mia rubrica, ma quando inserisco il mio numero di cellulare spunta una finestra che dice <>. Il numero di telefono è corretto ovviamente, è possibile magari che il sistem...

Resolved! Please help with zoom phone - 2 questions.

I have a several questions to decide if Zoom phone is worth it. Please help if you know the answers to the next questions: 1. Unclear what "Direct dial number" means, local number? it did say that it can port up to 100 local numbers, and that the pro...

Ingaan by Listener
  • 5 replies

Phone audio delay makes Zoom phone unusable for us

On nearly 100% of our calls via Zoom Phone, the audio delay is so bad that it leads parties to talk over each other and is nearly unusable for phone communication. We've been on Zoom Phone for about two years, and it's been this way the whole time. I...

Resolved! Exceeded the maximum allowed number of concurrent calls

We are getting the message "Exceeded the maximum allowed number of concurrent calls" when calling one of our extensions that's being 'Hot Desked' She logged into a phone upstairs and now no one can call her extension without getting the, 'Exceeded th...

capden by Listener
  • 4 replies

Useless phone support

I am unable to phone your helpline as my old phone doesn't support "pound" signs. Every other help line in the UK works perfectly well. Why is yours so hard to access. Surely the main thing about support is that it should be easy to access. I would l...

Resolved! zoom phone setup help

Hello all. I am in desperate need of someone's help. I have missed both of my zoom training calls as they were at ungoddly times of the morning, i.e. 1:00 AM!!! Anyway, I'm sure one of you master users could help me. I have an unlimited single line p...