Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

How to show China toll/tollfree

I have orderd license of Zoom Pro, added Audio Conferencing service and enabled toll/toll free for China, Hong Kong, But I still can't find dial in number, neither toll nor toll free, when I schedule to attend the meetings. How can I can the call in ...

godurs by Listener
  • 1 replies

Audio Notification when warm transfer is complete

Does anyone know if there is a way to alert the recipient of a warm transfer that the transfer is complete? Our previous system had a tone alert once the call was connected so the user knew they could begin speaking.

Silas_W by Listener
  • 4 replies

unable to connect bad url

we are new to zoom phone , and our system go active tomorrow. We have a few phones with an issue , we can't get pass the rebooting stage on the phones. the phones go far as rebooting firmware then it reads unable to connect, bad url. I have spoken wi...

tbass by Listener
  • 1 replies

Audio Control.

I have a new Google Pixel 6. I cannot locate the audio control button on the screen. When I join a zoom meeting, I cannot hear the other person, but I can see them. When I click on the "join audio" button, it takes me to a list of phone numbers to ca...

dayhikr by Listener
  • 1 replies

Computer and Telephone Audio

I need to create a meeting with telephone dial-in options but my settings do not give me an option for "computer and telephone audio". I am only able to check "computer audio". How do I enable this?

phone list

hi When I want to connect my phone's contact list and zoom, I cannot receive the message sent after I write my phone number in the part that appears. could you help me pls ?@

Incoming calls from landlines

We went live on Zoom Phone a week ago. We are having problems getting incoming calls from land lines into Zoom Phone - they continue to go through our previous provider's equipment. Has anyone else had this problem after conversion?

Resolved! Rest pin for Polycom?

I have a Polycom phone provisioned in Zoom. Since it is no longer configured on our PBX, so how do I reset the pin?

aross by Listener
  • 2 replies