Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Phone calls drop/cuts out

Is anyone else experiencing inbound or outbound calls that when you are on the phone that the call drops or the audio of the calls cut out where you can hear the other person but they can't hear you or vice versa? Wondering if this is a windows 11 is...

Taylor5 by Listener
  • 367 Views
  • 0 replies
  • 0 likes

Real time inbound call/user tracking

We, as a company, have just ported over to Zoom phone. We came from RingCentral. There is a feature that RC has is called HUD and it shows the real time status of a user. It will show what status they are in and if they are on a call, who they are on...

trouble setting up Zoom phone

I have ordered a zoom phone, and ported my number from goole voice. When I set it up originally, I had set it up as an administrator account, not a direct account. I was never able to add sms. I unbundled the phone number and now have no working phon...

yealink provisioning template for multicast

I have a Yealink T33G that I'd like to automatically configure to listen for multicast traffic sent from our informacast server. I've found instructions for manually configuring this via the phones web interface. But I cannot find any info on getting...

JoshT by Listener
  • 1862 Views
  • 8 replies
  • 1 likes

Import photos from Active Directory

Hello,We are currently using the Active Directory sync for Zoom. We are pulling over employee data but would also like to pull over pictures from AD. Just wondering how we need to reference it in Attribute Mapping:ldap.user.photo=thumbnailPhoto Somet...

Resolved! iPhone Zoom Phone app not ringing

We have a single Admin team call queue that answers our only Auto Receptionist. They each work 2 or 3 days per week and enable/disable answering queue calls among themselves. Sometimes only 1 team member is on the queue, sometimes 2. If they are only...

Extension numbers no longer working

Hi - we use Zoom phone desktop apps and Polycom phones. Our extension numbers are working on the Polycoms, but not dialing from the App. When keyed in, possible contacts are displayes as suggestions, not the colleague. Suggestions?