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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Auto Receptionist

Is there any chance that if no one answered the calls/call queue it will go directly to email?

Zoom App muting you while searching on safari

My team members are having reoccurring issues of their calls muting or dropping if they are still using their zoom phone app and go into safari to search for something. The only way they have found to fix this is by hanging up on the client and calli...

Resolved! Language options for IVR

Is there any option in Zoom Phone to have 2 different languages in IVR?For example Press 1 for English, Press2 for Spanish

Resolved! Dial Out Call Failure - No audio device

When in zoom, I try to click on a contact from call history. Zoom gives a Call Failure Error and saysit says my phone is connected.... Any suggestions?

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CSW by Listener
  • 317 Views
  • 3 replies
  • 0 likes

I need an explaination to my account problem

Hello,My Zoom account has a problem. I already paid my account with 5 users. Although, sincerly while one of my users has been using the zoom in about 40 minutes or even earlier, Zoom suddently ended and closed.I wonder if I have any solution for thi...

Luong by Listener
  • 150 Views
  • 1 replies
  • 0 likes

Zoom Phone <> Zoho Desk

Are they any plans for a Zoom Phone / Zoho Desk Integration? Click to call, view past calls, screen pops, etc would be super awesome.

jay_acs by Listener
  • 302 Views
  • 4 replies
  • 0 likes

Adding Call Queues As Contacts

Trying to add our call queue extensions/phone numbers as contacts on everyone's zoom application.Would be great if they showed up under company contacts.Sure I could add as an imported contact but not sure if there is a setting to add them so users c...

dsluder by Listener
  • 519 Views
  • 4 replies
  • 2 likes

Resolved! Video Greeting and Videomail Activation

Hi everyone! Has anyone been able to activate the Video Greeting and Videomail features specified in this support article? https://support.zoom.us/hc/en-us/articles/4416947198861 I don't see the Policy to activate on the Zoom Portal, nor in the Deskt...

FORE-Craig by Community Champion | Customer
  • 1817 Views
  • 9 replies
  • 0 likes

Zoom Community is a winner at the Khoros Kudos Awards!