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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Resolved! Zoom Rooms - Ray Baum compliance required?

We are a medium size company with around 100 Zoom Rooms in the US - Trying to find out if Zoom Rooms fall under Ray Baums act for dialing 911.What I have tested and found so far Dialing 933 from a room that has not had a phone license assigned - call...

Shiloh by Listener
  • 1977 Views
  • 9 replies
  • 0 likes

Resolved! Upcoming Changes to Requirements for Zoom Phone

Ray Baum’s ActThe last deadline is fast approaching — Jan. 6, 202210DLC for SMSwhat are the requirements that need to be done today? Over the next few months, we will be reaching out with more information on how and when you can submit your registrat...

4xdaveo by Listener
  • 287 Views
  • 1 replies
  • 0 likes

Resolved! Blocking Incoming Anonymous calls?

We use the Zoom phone system where I work. One of the lines I access is (I believe) just a voicemail. We receive quite a bit of anonymous calls, and I'm wondering if there's a way to block these callers from getting through. I've worked with phone sy...

JasonB by Listener
  • 700 Views
  • 1 replies
  • 0 likes

Resolved! Unsupported analog adapters?

I am a reseller/installer and need to get an analog fax working, but the only supported adapters from Audiocodes and Poly are not possible to obtain currently due to supply chain issues.. I have searched, but not found info on trying to get unsupport...

BrandonS by Community Champion | Zoom Partner
  • 1163 Views
  • 9 replies
  • 0 likes

Zoom International Numbers

I live in New Hampshire, but there is a client who lives in the US Virgin Islands (St. Croix). They want to join our meeting in the United States, but there is no international number for the US Virgin Islands. Does anyone know the international numb...

Auto Receptionist

Is there any chance that if no one answered the calls/call queue it will go directly to email?

Zoom App muting you while searching on safari

My team members are having reoccurring issues of their calls muting or dropping if they are still using their zoom phone app and go into safari to search for something. The only way they have found to fix this is by hanging up on the client and calli...

Resolved! Language options for IVR

Is there any option in Zoom Phone to have 2 different languages in IVR?For example Press 1 for English, Press2 for Spanish

Resolved! Dial Out Call Failure - No audio device

When in zoom, I try to click on a contact from call history. Zoom gives a Call Failure Error and saysit says my phone is connected.... Any suggestions?

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CSW by Listener
  • 304 Views
  • 3 replies
  • 0 likes