Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

SMS Campaign rejection

Got error when submitting SMS Campaign. Not sure how to fix. Here is error message below. Make changes to the following errors and then resubmit.Upstream CNP declined sharing request for campaign C1SSQ5D. Explanation: Campaign Rejected due to Disallo...

Not able to make internal calls during non business hours

Hiwe have migrated to Zoom Phone and I´m happy how everything has working so far.We have only one mayor problem...During non business hours we can not call each other, we all receive the voicemail driectly.. I have added business hours for our main n...

Calvo by Community Champion | Zoom Partner
  • 1 replies

vvx em50 and Vvx BLF question

Can someone please tell me if it's possible to add all extensions i have for a Site to my operators Em50 without have to add one by one? also companywide for all my locations how can i make the first BLF "paging" without having everyone have to set t...

RyanLe by Listener
  • 0 replies

Skytoto error login to android

hello, let me introduce you to Skytoto , I'm having problems logging in to Zoom on Android, installation error description, installation failed. please provide a solution to this problem

Elco by Listener
  • 0 replies

Saving SMS Contacts and Group Texting

Hello, and thank you for any suggestions offered. I am trying to save SMS contacts but it does not seam to let me save them, it will not let me save them as an Outlook contact either, which I assume ads to an external outlook account. My Zoom account...

Inaccurate Queue call distribution

When queue call distribution is set to Longest Idle, the logic appears to interpret an outbound call as "idle" or "longest idle" and sends the next inbound call to that agent despite others being idle for a longer period of time. Additionally, the sy...

DeanMcC by Listener
  • 1 replies

Additional Phone Numbers Ported In

We have a block of 100 phone numbers that we are looking to port into Zoom Phone. We are only actively using 25 of these numbers, and we would only have 25 user Zoom licenses. Would we need to pay ($60/year) for each of the additional 75 numbers that...