Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Resolved! Call my phone - not ringing, but accepted

Recently Zoom calling my phone for audio results in "accepted", but the phone never rings. So who is accepting the Zoom connection if my phone is not? This ALWAYS fails on first call, and works on second call. How to get Zoom to fix?

rburton by Listener
  • 10 replies


We recently set up audio intercoms for all users. When we click on the intercom icon on the lines tab, nothing happens for about 10 seconds and then the system places a phone call to the user selected. Neither party's phone beeps, as they should. Nei...

Resolved! Transferring Calls

When someone transfers a call, the caller ID come up as the person who transferred the call. Is there away to make the caller ID come up as the person who made the call??

iPhones not ringing

I saw another thread on this and the solution is not quite what we need. We have weekend queues that only have one person in them each weekend. Sometimes they are in areas with Internet service that is not optimal. But still at least 4G service. We t...

Zoom Phones AUD/NZ

Yesterday our phones worked perfectly, today we have incoming calls but when we answer the line goes dead, same happens when we call out. So frustrating and upsetting for our clients, it really isn't good enough.All we did was download the 'new' desk...

LM3 by Listener
  • 2 replies