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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Resolved! Call Park Reversion

Is there a way for a parked call to ring back to the call queue instead of the person that placed the call on park if the call isn't picked up after a certain amount of time? The customer's old system was able to do this and they are requesting it.

Extension Number

Hi, I am fairly new to zoom and while setting up the zoom phone, extension number #800 was assigned automatically. I am unable to understand the steps how to reset it or delete the extension number. Any help or direction would help 

Shalbha by Listener
  • 4369 Views
  • 10 replies
  • 0 likes

Zoom-Salesforce integration not working

I've integrated Zoom with Salesforce as per the instructions provided by Zoom, but when I try to sign in to Zoom from Salesforce by clicking the phone icon, I sign it, but it gets this error " Attempt to de-reference a null object".It says I have suc...

Poly VVX 350 Configuring Key

Hey All I have attempted to configure a Poly VVX 350 using the Provision template in zoom, I want to configre the VM key to just dail *86 vs going through the menu. This is what I have tried so far. Both of these methods have not worked so far.

Alert in SMS

Hello. We are getting this message when we send a message to a person now on SMS"We don't know if this number has given consent. Only message this user if they have given consent."Is anyone else getting this? And, if the person has given consent, how...

SPBHS by Listener
  • 1000 Views
  • 4 replies
  • 1 likes