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Browse BackgroundsWe recently implemented zoom phone for our offices and let's just say there's been plenty of issues- First one, there is no option to transfer directly to somebody's voice mailbox. I've read conflicting information online that this should be a featur...
how to provision a non supported phone device model to zoom phone user. Has anyone done this before?
Hi,I have a Zoom phone plan based out of AU/NZ that has the international add-on. I have a team member based in the USA who also needs Zoom phone with an emphasis on being able to make calls in AU/NZ/USA/Canada and the UK. Do I simply need to purchas...
Hi everyone, I'm looking for a way to have multiple users receive a call and whoever picks it up - they handle the call from thereon out. So far I've reviewed the following call routing methods but none fits my use case: Auto receptionistsCall queues...
We are an organization of around 100 employees. We submitted a campaign to expand (beyond 49) the total numbers that could send SMS messages to clients. The campaign was approved at the end of February. The relevant steps were followed to join each n...
Hi everyone, I'm curious if anyone has figured out how to use Poly Obi 302's multiple POTS ports? I have several of these and they work just fine using LINE-1 but I see that there's another POTS port there: LINE-2 so I was curious if someone has succ...
We have two sales reps and overseas and we are able to call their zoom phone from our cell phones but they are not able to make outgoing calls using their zoom phone. Any assistance to get this set up correct would be greatly appreciated.
I need some initial help setting things up.I know there are many great videos and articles, but none that I have found that help with my particular setup.I have been operating a small one man consulting business for about 10 years now and recently sw...
Where can I access the real-time and historical location information of Zoom Phone users?
Hi,There are settings to receive calls on an outside number with the option to press 1 to accept the call. But how do I place a call with the zoom app using the same method of pressing 1 to connect the call. This was possible with Mitel where you wou...
