Phone System
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Introducing Zoom Workplace

See our latest innovations in action and learn how Zoom Workplace can help your teams reimagine how they communicate and collaborate.

Watch now

Discover the latest innovations at Zoom!

Register now

What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Start a discussion
Latest Posts Trending Posts Solved Unanswered

Contact Records - Intergration with Hubspot

Help needed...We have just started using Zoom phone and have it integrated with Hubspot for video meetings however, when someone calls us the contact information isn't displayed. Is there a way to integrate the 2 so you know who's calling?Surely I do...

SMS Campaign Errors

I am having issues and it seems impossible to find a resolution. Something that is required by a company that you pay for a service from should not be so difficult to do. I have created, deleted, created again, deleted, checked to make sure my compan...

Zoom Phone desktop user can not answer calls

We have a user that uses both the desktop app and a desk phone. Whenever he try's to answer an incoming call on his desktop app, it moves the call under his Lines tab but doesn't pickup the call. On the other end of the call it will continue to ring ...

Monyo by • Listener
  • 725 Views
  • 7 replies
  • 0 likes

After Hours Emergency Line option

I would like to know how I can setup a separate line appearance on phones that could ring if this number is called, even if the phone has business hours setup. The scenario is as follows: We have times when employees might need to get ahold of someon...

willw by • Listener
  • 377 Views
  • 2 replies
  • 0 likes

Phone calls and voicemails not registering

I've set up my new business phone number and voicemail. I called the number using another phone and heard the greeting and left a voicemail. Went to check it on both the phone app and the desktop app, but no phone call was listed nor was there any vo...

Pod1 by • Listener
  • 415 Views
  • 1 replies
  • 0 likes

SMS Group Chat Issue

Hello, A couple of our users a experiencing issues when messaging clients in group chats. I got first reports of this on 12/13/23 Scenario:- Employee 1 creates a chat with employee 2 and 1 client.- Employee 1 can see responses from the client in the ...

ITGuy by • Listener
  • 652 Views
  • 3 replies
  • 1 likes

Community Champion Program

Zoom Community Champions are leaders within the Community who provide thoughtful contributions to fellow community members. They provide helpful solutions, showcase product expertise, and share success stories.
Become a Champion