Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Resolved! Change Common Area Voicemail greeting

Hello, We have a few common area locations that have active mailboxes. They also need to change the greeting quite often. Right now, the only way I know of changing the greeting is by me uploading a new file. I would like the end user to be able to c...

BW31 by Listener
  • 5 replies

Best practise for forwarding calls at lunch

We have a small, flexible workforce with a few specialist call queues. We would like to be able to forward all calls to another person in another department (queue) during lunch. There is no set lunch time, it varies from day to day depending how bus...

wes4 by Listener
  • 4 replies

Audio and Video are Breaking

I had a meeting today, so we used Zoom app for it. However, the audio and video were breaking so badly that we couldn't continue our meeting. We had no other option but to wrap it up earlier. My boss gave me a mission to fix it. Would you please give...

YGPark1 by Listener
  • 1 replies

Stuck in zoom polycom ZTP hell

I evaluated Zoom Phone (with a paid seat for a few months) for my company previously. During this time I provisioned some Polycom phones to Zoom Phone for testing. Even though the devices were deleted and the Zoom Phone service was cancelled, Zoom st...

jb821 by Listener
  • 8 replies

Unifi Talk Zoom Phone Compatibility

I’m not sure if this will be faster than the support ticket, but I’m working for a startup company, and we’re working on building a remote workforce to handle the tasks of the company.Two considerable risks with remote work are: 1. Cybersecurity The ...