Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Resolved! Desktop Power User popup

The Desktop Power User popup has started appearing for some non-licensed users and there is no 'Desktop Power User' switch under settings to turn it off.


When ever i screen share my video paused on samsung tablet

ParthD by Listener
  • 1 replies

Incoming native dialer mutes zoom phone call

Hi, When on a zoom phone call (not video, but licensed phone solution), the sound is muted during the ringing of an incoming native dialer call. With Mitel solution, the native dialer was disabled during a zoom call. Can this feature be added? Thanks...

Zoom phone call sequential mode

Hi, We are using the zoom phone solution with 4 users and have the queue in sequential mode.I would like to have it setup that when user one is not available, user 2 will immediately gets the call.The problem we experience now is, the ring rotation i...

Zoom Phone - Make a Call

I have a free Zoom account and just purchased a Zoom Phone plan. I've been searching help articles but literally can't figure out how to make a phone call using Zoom Phone. Maybe I don't have a full understanding of what this feature allows you to do...

algeee by Listener
  • 4 replies

Sync Desktop and Mobile Apps

When I receive voicemails, and delete them in my desktop app, they do not get deleted in my mobile app (I have not tried this the other way). All other features between the desktop and mobile appear to be working (i.e. chats, phone history, etc.) wit...

nedgar by Listener
  • 2 replies

Zoom Voicemail Not Showing on Windows App

We have an issue that's popped up for multiple users in the last few weeks. The Zoom Windows App will not show the complete list of Voicemails for the user. Users will see a notification of a new voicemail but not be able to review it. If the user ch...