Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Resolved! Search user for Auto Receptionist/IVR Membership

We switched to Zoom phone a few months ago, a few hundred users. Our onboarding/offboarding team is looking for a way to find out what auto receptionists/ivr's a user is connected to.We can see membership for Call Queues in the admin console, but we ...

Exec can't call assistant using Zoom phone

We have an executive that when he tries to call his assistant, it goes straight to voicemail and then she receives a notification that she has a voicemail. If he calls her cell from his Zoom phone, he gets a message that his call cannot be completed ...

Block Outgoing calls -

I want to block outgoing calls from certain extensions/common area phones? but i want them to be able to call internal extensions only? also can i block international calls on certain extensions?

RyanLe by Listener
  • 596 Views
  • 5 replies
  • 0 likes

Resolved! Were did the "notify me when available" function go?

I am running Version: 5.17.2 (29988) of the Zoom desktop client and cannot for the life of me, figure out what happened to the "notify me when available" function. I used to just right click on someone's name and would have the option to get a notifi...

Laura-T by Listener
  • 502 Views
  • 4 replies
  • 0 likes

Share line unavailable

I recently changed a user over to Zoom phone. Now, when he tries to dial another extension he receives a message that says "Share line unavailable!" and hangs up. Any idea what to do to get past that? All settings look fine. We're using a Yealink t27...

Rate Limit reached

Hello everyone! I hope you are all doing well. I'm getting the notification that I reach the limit for the messages and I can't able to send the message and he is the exact notification I'm getting." You have reached today's rate limit. Please contac...