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Browse BackgroundsI am new to Zoom phone, and I can't believe how incredibly frustrating it is trying to set it up. I have finally gotten a voicemail greeting in place, but I do not receive notifications when someone leaves a voicemail. Does anyone know how I may be a...
I've set up holiday hours but now need to edit /delete but I can't find how to do this!!! Any help appreciated
Hi One man business here - got the Auto Reception (ex 101) routing calls to the one users (100). How do i change the voicemail greeting? My only option appears to be 'Default' and there isnt an EDIT option per the documentation. thanks!
Hello, We recently started to use Zoom Phone and some of my users are using it on their mobile devices as well as me.The biggest problem is that if I'm on a regular call and someone is calling me on Zoom Phone, It doesn't put him on hold, it just cal...
I am having some coworkers who are set up under a Call Queue where they receive the Calls Simultaneously. Unfortunately, it seems inconsistent. Many of the members of the team (5-7 people) won't receive every call. Sometimes 3 will get the call at th...
PCでイヤホンを使い音楽等は聞けるが、zoomphoneでかけると、相手の声が聞こえない。向こうには聞こえている。
Hi Team, we have installed a poly phone (Poly vvx501) with multiple lines configured on it , now i need to do Call Forwarding for each line direct number of desk phone for busy and unanswered calls.Can i do Call Forwarding for each line direct number...
I am going on vacation - how do I get my phone to go to an out of the office message? I recorded the message in the settings screen and tested but VM doesn't pick up
This might be a silly question, but when should an agent toggle in/out of call queues on the app and when should they use the toggle on the web app profile screen?We've noticed a lot of overflow calls when we have available agents and I wondered if t...
I synced the calendar and contacts from office 365 to zoom portal. On the zoom windows desktop app a box appears on the side for cloud contacts which are my outlook contacts synching. Now on the zoom app on my ios device or on my yealink vp59 running...
