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Browse BackgroundsHi, Our missed calls log and call history is not being updated for up to weeks sometimes, this makes it very hard for us as a team to call back missed calls or to reliablily look up past calls/who picked up. Anyone have the same issue and know how to...
I seem to no longer to be able to import external contacts into Zoom Phone.I've done this before, many times, but now it seems to have stopped working.It always fails at 10% completion, no matter how many data lines are in the file I'm trying to impo...
With our old phone carrier (ENA), the secretaries in our school buildings could transfer a call directly to a teacher's voicemail. That option no longer appears for them with Zoom. Is there something on our end we need to do in order for that to work...
Hi all! I have an inquiry that is very similar to this post here. My organization is moving from Avaya IP Office and over to the Zoom phone system. They are very rigid on their usage of desk phones and they all want to continue to use them as the pri...
One of our offices is small and we have calls come in and route to one of two users based on whether they are on a call. They have asked if we can add an external number as a third option in that sequence. I have looked and cannot figure out how to d...
Hello all. I have logged multiple calls with zoom and not once have they responded.Hopefully someone can assist. For some reason, when I click a number within SalesForce, zoom no longer opens up to dial the number.It works fine in any bowser, but doe...
Unable to view the call logs for my Team of 10. Under the phone management system, there is call tab which I can click but when click on that its shows no data.
Hello prior to upgrading to the app version 13 when a call use to come in and i was on the other line it would display on the phone. Now it displays on the phone and this loud sound constantly till you answer the call. This leads me to not hear the p...
I'm currently on a trial with Zoom (wanting to switch from RingCentral). Is it possible to enable multiple line appearances for my personal line? For me, it's much easier to manage multiple calls on separate line keys. Also is this possible on shared...
Hello,When someone registers the UX is poor. It shows what looks like the registration page again with a small "Webinar Registration Approved" at the top in the same place as the previous title, then it shows the whole description again, and then the...
