Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Resolved! Poly VVW 150 won't connect to PC

Maybe a dumb question, but does the Zoom certified desk phone connect to the PC only, or does it also require a ethernet plug in? I can't get an IP address from my phone, so it won't provision. When I connected it right to the router (in my basement)...

Zoom Phone interrupt Zoom Meeting

Hello, We are having a really annoying issue with Zoom Phone. When we are in a Zoom Meeting, if we have an incoming Zoom Phone call it take the precedence over the already active Zoom Meeting. It actually automatically answer the phone call instead o...

ygini by Listener
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Resolved! Disabling voicemail

Hi All Does anybody know if it is possible to disable voicemail for a call queue within Zoom? So the call just disconnects after playing an automated message Thanks

Resolved! Can you disable the meeting option for Zoom Phone

Hi All Is there a way when opening the zoom APP to have only phone options and disable the meeting options? My organization exclusively wants to use zoom as a VOIP system and not for any meetings. So want to remove the below from the app... Any ideas...

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Resolved! Zoom Phone terms of use

Hello all, We have two small businesses running from home and are moving those lines to Zoom Phone. We purchased an extra phone number license for routing personal calls coming to the house, via an auto receptionist. Is that going to be a problem? Zo...

Resolved! Changing business hours

Hello I need help. My IT is not around today and I need to update our business hours, so my phone operators can continue to answer phones. Where do I find this? thx

Resolved! No answer on Common Area Phone, back to VM?

Hi there, I realize a common area phone itself cannot have voicemail. I'd like the main receptionist to route to the CAP when '1' is pressed. However, if there's no answer, is there any work-around to route the caller directly to the receptionist's v...