Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Sharing audio only as co host on Macbook

Hello. I recently started an education online course. As part of your housework the participants will become co-hosts and need to share audio only. During the day I use a windows PC but more often I use my MacBook and I do not get the option or I do ...

POLY phone / pickup another extension.

Looking for a solution or a ZOOM enhancement. Background.We have desk phones that are part of a call queue and phones outside the call queue can pickup a call to queue via a pickup code.Issue is a member cannot pull, reverse transfer, pickup (whateve...

Cell Phones cannot call out.

Ok I have we have (1) number coming in. I have Grand Stream 2604p desk phone at my shop and (2) Cell phones with the zoom phone app on each. One is and android (mine) and the other is apple (My wife's. With the Line 2 service and calls coming into ou...

dlee425 by Listener
  • 2 replies

Phone Call History.

When we get an incoming phone call during normal business hours, it works fine. After hours it does not display any incoming calls. Is there something I need to do to get this to work?Thanks for any help.

dlee425 by Listener
  • 2 replies

Zoom Desk /Poly vvx phone bootup

Hi Team, Can anyone explain me how zoom/Poly desk phone bootup process as - 1. Once we only configure the MAC in zoom admin portal, how phone gets registered? 2. How zoom finds the phone with MAC in network means using protocol and gets registered. ?...

iPhone iOS 17 Zoom Not opening

We have a colleague who has zoom installed and try to open zoom meeting from Outlook calendar gets this prompt but when click on Launch Meeting it does nothing. Please advise on solution. We have uninstalled zoom and re-installed but still same issue...


Audiocodes MP-202

I have a basic phone system for my office. I use Audiocodes MP-202 as my ATA. Will this model work and be supported by Zoom if I sign up for Zoom Phone service?

sangjun by Listener
  • 3 replies