Phone System
cancel
Showing results for 
Search instead for 
Did you mean: 
Top Happy Leaders
How is Zoom AI Companion Making You Better at Your Job?

Learn why Canva uses BrightHire!

Make hiring easier for recruiting and hiring teams with a seamless workflow, all within Zoom.

Learn more

What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Resolved! Music On Hold

We have had requests for streaming music on hold. Our company provides streaming MOH for Asterisk, Avaya AAMS, CUCM, Engage, FreeSWITCH, Broadsoft and other platforms. Anybody know about streaming URL for Zoom Phone?

tbrown by Listener
  • 1506 Views
  • 6 replies
  • 0 likes

Resolved! Porting numbers away from Zoom- Need PIN

Hello I've been trying to port numbers away from Zoom with the PIN number provided in the Phone Section. However, my porting destination (ZohoVoice) has been reporting failures due to incorrect PIN. How can I resolve this issue? Where can I get the c...

zoom phone

I am so frustrated! I paid for zoom phone and have a phone number assigned as the main company number. I do not need additional users or numbers or licenses but for the life of me I cannot figure out how to just use the company number! Please help!

Zoom Phone unable to make outbound calls

I just set up my zoom plan (US/CA) Unlimited and finally figured out how to receive incoming calls to my desktop and zoom app on iphone. Unfortunately, I'm unable to make outbound calls. The same prompt is received from both the app and desktop attem...

MPC1 by Listener
  • 1339 Views
  • 10 replies
  • 1 likes

Resolved! Using Zoom for reporting tardiness or absense?

HR is asking if there is a way employees can call in and hear a message saying, "Press 1 if you work in production, Press 2 if you work in Customer Service, etc." and then route those message to the manager of those departments as voice mails?

Tuesday by Listener
  • 311 Views
  • 3 replies
  • 0 likes

Room not available error, yet system works fine

I recently had to replace a ceiling mic at a customer site because of water damage. In doing so, the firmware had to be updated in the Shure P300 DSP as well as the mic. The system works fine, but the Room Not Available message shows on the start up ...

zoom does not respect my default app for calls

I have problem with zoom app. I am user of macOS (14.3.1 (23D60)) and zoom is always serves callto protocol even if I have set up that my default app for calls is another application (corectly set up in faceTime app). Is there any way how can I defin...

JARDA by Listener
  • 170 Views
  • 0 replies
  • 0 likes