Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Using Multiple Desk Phones?

Hi everyone! Does anyone know anything about being able to pick up phone calls from multiple desk phones in the office? I am not referring to group calls or conference calls, however we are having a hard time picking up phone calls from different pho...

Zoom Phone log report

i have downloaded zoom phone report. But the calls count in report looks not correct. By Call queues report and By Users report (both reports counts are not matching) user report i am seeing more call count compare to call queue report. i have downlo...

Meetings and phone systems

I'm having a problem in an organization I volunteer with. I am working on a helpline, so I'm taking a call on Zoom and then, if I need to speak to a supervisor, I have to put the call on hold and go into a Zoom meeting through a separate link. I appe...

LibbyH by Listener
  • 2 replies

Speed Dial Settings directly on Phone

I set speed dial settings directly on my phone before we had zoom software to use. I have deleted the direct settings, but zoom will not update the locations on the phone that were directly set up. What is a solution for this problem.

kfinch by Listener
  • 1 replies

Zoom Phone Automated options

Hello, I am curious to hear if there are any solutions for automatically assigning a direct number (via SAML/Okta or API). I understand that we can automatically assign extensions by passing 0 in the SAML attribute, but it does not work for direct nu...

SeanS by Listener
  • 1 replies

Zoom Phone in business

I am considering moving our bookstore from comcast to Zoom phone but have several concerns.1. All workstations will need a deskset so I'd be acquiring Poly VVX D230 phones. Most of our staff have never used Zoom and are computer illiterate. Can I jus...

Virbonus by Listener
  • 4 replies

I want to call the Zoom app in Teams.

I'd like to make a call from the Zoom app by adding the Zoom app from Teams.However, if you call from Zoom, you will find the Zoom web portal.Is there anything I need to set up in Zoom?The mail logged in to Teams and Zoom mail are different. I solved...

Yulim by Listener | Zoom Partner
  • 1 replies