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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

10DLC Compliance (Why?)

So I got the email about our SMS may have issues if we don't create a campaign. I'm not sure how much of this is something Zoom can do. I was trying to create the campaign and the whole thing, 100%, is based off of the 10DLC Compliance assumes everyo...

Ring settings for delegate

How can we change the settings so that my phone only rings as a delegate after a certain number of seconds. Now all calls immediately ring simultaneously on the main line and my delegate line and we would like to change this so that calls first ring ...

12325 by Listener
  • 469 Views
  • 2 replies
  • 0 likes

Split conference call

When on an audio conference call on the Windows desktop client, is there a way to split a conference call. For example, if I am part of a 3 person audio conference, I would like the ability to split the conference call so that I am speaking with 1 pa...

Resolved! Call monitoring indication

When call monitoring, for ZOOM PHONE ONLY, is active in a call queue, does the agent or the caller have any indication that they are being monitored? More specifically; will the queue member see or hear anything that tells them they are being monitor...

SMS error: "Message could not be sent"

After months of trouble-free phone and SMS service (primarily to say that I'm not a new user), this morning all of my text messages result in "Message could not be sent" errors: Not sure if this is related to the 10DLC "campaign registry" issue, or j...

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Ray_Harwood by Community Champion | Customer
  • 1435 Views
  • 2 replies
  • 0 likes

Feature

Does Zoom phone offer the feature where it announces to a caller their number in line. For example. "you are caller number 3 in queue."

Resolved! Cannot receive incoming calls.

New customer. Single line. I wanted to have all incoming calls ring on my phone and not go through the auto attendant. Finally figured out how to unassign the company number from the auto attendant to myself. In the process I have somehow caused my n...