You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.Learn more about our hybrid event experience
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
I need confirmation or assistance that our paid zoomphone numbers should or should not come across as spam numbers at the individual phone number level for inbound caller ID on a phone?
In addition, our auto attendant number (company number) comes across to an end users ID as location only and not our identified company name on the end users phone number ID.
Thanks for any assistance.
Hi @halvor4 - You can try changing your caller ID name: https://support.zoom.us/hc/en-us/articles/360028553691#h_0200b39c-2011-41a3-bb09-1d1d7c41bf17
If you're still having issues, try reading our caller ID FAQs. Caller ID is a complex feature and there are many factors to consider so this article may help: https://support.zoom.us/hc/en-us/articles/360031768431-Frequently-asked-questions-about-caller-ID
Hope that helps!
Make sure that the main company number (phone number assigned to your main auto receptionist) is a US or Canada number - only these numbers support changing the caller ID name.
Also, if you have multiple sites, make sure you access your site level settings since you need to change the caller ID name at the site level: https://support.zoom.us/hc/en-us/articles/360028553691#h_0200b39c-2011-41a3-bb09-1d1d7c41bf17
Let me know if that helps!