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The Zoom app update 5.8.3 for Zoom Phone Appliance stopped showing the External Contacts on Yealink Zoom Phone Appliance VP59 devices (HaaS). These contacts were setup on the Zoom portal under Phone System Management > Company Info > Account Settings > External Contacts and appeared correctly under version 5.8.0.
@FORE-Craig -ZPA 5.8.0 will show all contacts under People and no splitting . I guess the new enhancement on ZPA 5.8.3 will split the contacts similar to the desktop app. As per the zoom support page, the backend server update planned 14th-Nov Release-notes-for-November-15-2021 , so some features might be depending on a backend server update.. better to wait for backend server release & see if it works.
Thank you for that piece of information, @naveen ! We'll see, although it's hard for me to believe that they would still show up on the Mac desktop client under Imported, and not at all on the Android-based Zoom Phone Appliance app; I would imagine that the backend data server API is the same.
Yes, as I suspected, the backend changes didn't change anything.
I am the owner of our account for 5 Unlimited US/Canada Zoom Phone members, but we are not Pro on Zoom Meetings, so my support tickets get refused.