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Zoom Phone setup issues

ssmarnold
Listener

I just signed up for a zoom phone basic package for$15/month. I received an email that  my phone number has been activated; however, I tried to make calls to external numbers I got this message from the system "Sorry the requested service is not available in your calling plan".  I am not sure how to set it up. I want to use my mobile phone number. Any help would be greatly appreciated.

 

Thanks.

 

2 REPLIES 2

ssmarnold
Listener

I also noticed that it does not show my phone number.  Not sure what to do. See attached.

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @ssmarnold,

 

First time setup is a bit of a hurdle for most people.  Please see this post which helped one user:

https://community.zoom.com/t5/Phone-System/New-to-ZOOM-phone-and-trying-not-to-completely-HATE-it-Ne... 

 

Also, I'm willing to help walk you through some of the initial setup... and everybody wants something a little different.  If you'll enable Private Messaging here on the Zoom Community, I'll work with you on the details without exposing your personal information.


Ray - GoodClix.com / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !