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Zoom Phone SMS and Salesforce integration

trogers
Listener

I am interested in the Zoom Phone solution. I see that it integrates with Salesforce. Can SMS feature also integrate with Saleforce?

5 REPLIES 5

BrandonS
Community Champion | Zoom Partner
Community Champion | Zoom Partner

I don’t think so.  Not out of the box, at least. You can read details about the integration here: https://support.zoom.us/hc/en-us/articles/205703209-Salesforce-integration

 

 

hdesai11
Listener

When this feature will be released ? Is that on road map

Creola
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @hdesai11 ,

 

The SMS feature was released for Salesforce and you can read the SMS section in this article for more information https://support.zoom.us/hc/en-us/articles/4418794348813.

 

Best regards,

Do you know if there is a way to save the SMS logs into a custom object in Salesforce? Was not able to find any information about it 

Raul_C
Listener

@BrandonS Hi Brandon. Just checking if you had any information on my question above. Thanks!