Why are my Zoom calls not ringing?

[Thomas23459]

My Zoom calls are not ringing, which is causing me to miss important meetings and communication with colleagues. I have checked my internet connection and it is running smoothly, so I know that is not the cause. I have also checked my Zoom settings in  , but I cannot seem to identify the problem. I am unsure why my Zoom calls are not ringing, and I am concerned that I may be missing out on important meetings and conversations.

[sachinzoom]

Hello @Thomas23459 

Did your Zoom phone calls ring before ? Are you getting calls within business hours ( configured under call handling settings ) ? Is this happening during meetings only or all times.

Can you check if your call handling settings have the zoom app selected ? See this screenshot when you login to Zoom.us and make sure the Zoom App is selected ( not turned off ).

Lastly, Have you logged off the zoom app and logged in again ? 

Hope that helps.