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2023-03-18 11:09 AM - edited 2023-03-20 08:44 AM
My Zoom calls are not ringing, which is causing me to miss important meetings and communication with colleagues. I have checked my internet connection and it is running smoothly, so I know that is not the cause. I have also checked my Zoom settings in , but I cannot seem to identify the problem. I am unsure why my Zoom calls are not ringing, and I am concerned that I may be missing out on important meetings and conversations.
2023-03-18 05:10 PM
Did your Zoom phone calls ring before ? Are you getting calls within business hours ( configured under call handling settings ) ? Is this happening during meetings only or all times.
Can you check if your call handling settings have the zoom app selected ? See this screenshot when you login to Zoom.us and make sure the Zoom App is selected ( not turned off ).
Lastly, Have you logged off the zoom app and logged in again ?
Hope that helps.