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Using Zoom, the audio control/mute icon on cell phone switches from microphone to headset picture.

stanhilliard
Listener
I attend Zoom meetings from a Moto g power cell phone. Sometimes I have problems with sound where I can barely hear. When that happens the usual microphone shaped audio icon has turned to a headset. What does it mean and how can I reset it to the original microphone icon.
1 REPLY 1

jefrancisco4
Community Champion

Hi @stanhilliard!

Here's the Zoom support article about which you may find useful https://support.zoom.us/hc/en-us/articles/201362283-Testing-audio-before-Zoom-Meetings. Hope this helps.

 

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