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Using Zoom for reporting tardiness or absense?

Tuesday
Listener

HR is asking if there is a way employees can call in and hear a message saying, "Press 1 if you work in production, Press 2 if you work in Customer Service, etc." and then route those message to the manager of those departments as voice mails?

1 ACCEPTED SOLUTION

crissyd
Participant | Zoom Employee
Participant | Zoom Employee
3 REPLIES 3

crissyd
Participant | Zoom Employee
Participant | Zoom Employee

Tuesday
Listener

Wow, thanks. Followup, can there be two levels (english or spanish) in the beginning and the selct a department?

crissyd
Participant | Zoom Employee
Participant | Zoom Employee

@Tuesday Yes. Upon calling the number assigned to your Auto Receptionist, your IVR menu can say press 1 for English and press 2 for Spanish. Keys 1 and 2 should be set 'Forward to Auto Receptionist' so that after selecting a language, the caller will be directed to another IVR menu with the department options.