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Tech Support--- I can't get into scheduled mtg

Youare
Listener
 
4 REPLIES 4

RonniG
Listener | Zoom Employee
Listener | Zoom Employee

@Youare 

We are sorry that you are having this experience. Please note that the Technical Support does not monitor the Zoom community and ask that you review this article to determine the appropriate route for support based on your subscription type.

https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support

Thank you.

RN
Zoom Moderator
Zoom Moderator

Hey @Youare, have you been prompt with any specific error message when attempting to join your scheduled meeting? You can start by signing out and signing back into the client, ensure you're using the correct Zoom account to join, and running the latest update of Zoom. However, if all else fails, please reach out to the host to ensure the meeting details are correct, if still having trouble try creating a new meeting and having the host re-submit the meeting details. 👍

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Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️

roypied
Listener

I'm not getting any messages, there is no activity whatsover letting me into the meeting

 

Ferrigno
Listener

I have nev er given a password or any ID befor