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Signal Status in Salesforce

Zinedine51
Listener

Hello,

 

We are receiving Inbound calls through Salesforce. Once the call is done, we have a record in the object "Zoom Call Log" created, including a signal status (You can see that in the screenshot enclosed).

 

My question would be here, does anyone know how this is triggered? I mean, how zoom differenciates status end, answered, missed, rejected.

 

Thank you 🙂 

 

 

1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi zinedine51,

 

these signal codes may be based on sip response codes.

RFC 3261 - SIP: Session Initiation Protocol (ietf.org)

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot