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2023-01-25 08:44 AM - edited 2023-01-25 09:09 AM
After months of trouble-free phone and SMS service (primarily to say that I'm not a new user), this morning all of my text messages result in "Message could not be sent" errors:
Not sure if this is related to the 10DLC "campaign registry" issue, or just "something is broken", but the fact that I can't respond personally to anyone texting me is bad for business.
I am able to receive SMS, but not send to any number. I've sent in a Support Ticket.
Anyone else experiencing this?
2023-01-25 10:07 AM
I am able to send and receive. Our 10DLC "Campaign" was approved a couple of weeks ago and I assigned it to our User Phone Numbers.
Out of curiosity, did you update your desktop client to 5.13.6? I'm still on 5.13.5.
I hope that helps!
2023-01-25 10:12 AM
HI again, @Ray_Harwood
I just updated my desktop client to 5.13.6, and it still works fine. Have you tried from the Zoom mobile client?