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Outbound Caller ID

kmcgregor
Listener

How do I change the outbound caller ID for all users?  I don't want their direct phone number showing, only either their name or our main company phone number.

1 ACCEPTED SOLUTION

sachinzoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello,

 

If you are using the CSV import method, You can set the Outbound Caller id to Company number ( in bulk )and disable Selection of outbound caller id.  Or else if its just a few users, you can manually set Outbound caller ids to Company number.

 

https://support.zoom.us/hc/en-us/articles/12099759104269-Enabling-Select-Outbound-Caller-ID-Zoom-Pho...

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

View solution in original post

5 REPLIES 5

sachinzoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello,

 

If you are using the CSV import method, You can set the Outbound Caller id to Company number ( in bulk )and disable Selection of outbound caller id.  Or else if its just a few users, you can manually set Outbound caller ids to Company number.

 

https://support.zoom.us/hc/en-us/articles/12099759104269-Enabling-Select-Outbound-Caller-ID-Zoom-Pho...

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

I have a similar issue.  Do you just export the users, update the columns and then import?

 

sachinzoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@JamesRonald  Thats correct

kmcgregor
Listener

Thanks @sachinzoom that worked!

sachinzoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Great to hear and you are welcome