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No option to Port phone number

don_johnson
Listener

Hi! I just signed up for Zoom Phone, and wanted to port my number. All the documents indicate that there should be a Porting option under the Phone System menu, but the only thing there for me is Setup.

If I go into setup, there is no option to port my number, only an option to set up a new number. I don't want a number, and I don't need one, so how can I just move my current number over here?

Thanks!

Don

2 REPLIES 2

don_johnson
Listener

Well, this can be disregarded...On the initial page, it wants you to set up a number for Zoom to use, but this is optional. You can leave the information blank and just hit Continue to finish the setup, and then the menu options will be shown in the left-hand gutter.

All is well for me now.

FORE-Craig
Community Champion | Customer
Community Champion | Customer

I'm glad that you figured it out! I believe that it is set up that way in order to get you up-and-running with a temporary number, because the number porting process can take several days.

 

 

Craig