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Missing Channel Tab

msp123
Listener

Good morning,

 

Missing my channels tab in contacts.  I have already signed out and back in to see if this would resolve the issue with no luck.   Can anyone help?  

 

Thank  You

5 REPLIES 5

Vinnie
Community Champion | Customer
Community Champion | Customer

Hello MSP.

I am not sure what Channels are referring to; aren't all Channels in:

"Team Chat" (Top Menu) > #Channels (Left Options)?

You can create Channels (Public or Privates) from "Contacts" (Top Menu) but the should appear in "Team Chat"

 

Or maybe I am misinterpreting the issue description?

msp123
Listener

Hello Vinnie,

Thanks for the response.  Before Zoom pushed out an update I would access my Channels in Contacts.  There was a Channels tab that was next to the + symbol that is now gone.  

 

Thank you . . . 

Vinnie
Community Champion | Customer
Community Champion | Customer

I am glad to help. Zoom provides updates very fast, and sometimes things get suffle-around and it takes a bit to get use to it.

ckadohama
Listener

Hello - was there any progress on the missing "Channels" tab in left menu?

 

I'm on a Mac, and no longer have it in my zoom app (used to see it). My colleague on Windows Zoom app, still sees the "Channels" tab in left menu.

 

I'm on Mac Zoom app v5.16.10 (25689)

 

Thanks!

Hello -

 

I'm also on Zoom on Windows.  The channels that I had created are now the top section of Team Chat.  

 

Hope this helps. . .