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Meetings don't launch from a link

Austen
Listener

I am running Windows 10 on a laptop.

When I try to open a Zoom meeting from a link, the browser (Firefox) page opens.  When I hit the launch button, the Zoom app launches to its home page but the meeting doesn't open.

Any ideas please?

2 REPLIES 2

aaroncoffman
Attendee | Zoom Employee
Attendee | Zoom Employee

@Austen 

 

It sounds like you may be hitting a popup blocker OR perhaps the application has either been denied or "points" to another application.   

 

1. Popup Blocker - when navigating to the website, do you see anything on firefox that indicates a popup is being blocked?  If so, allow it. 

2. Applications - Navigate to the firefox Settings/Preferences.  Once there, search for "Applications" and within "Applications" find the "Content Type" of "zoommtg".  Make sure the "Action" for "zoommtg" is set to launch zoom.us.

aaroncoffman_0-1631038186734.png

 

HI, I have new windows 10  also. It sucks.  I have googlle  chrome. Won't let  me into my AA meetings