Discover Zoom success stories and upcoming events! Explore our Customer Success Forum & Events page.
Visit NowEverything you need to work together, all in one place.
Explore Zoom One's Collaboration ToolsConnect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Collaborate over video without scheduling a meeting
Remove the hassle of traditional scheduling with Zoom Scheduler
Simplify communication and drive engagement with Workvivo
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.
Find a Solution for Every EventHost hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Optimize contact center agent performance and engagement
Zoom solutions elevate collaboration across vertical use cases.
Discover Zoom Industry SolutionsEnabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Global Services
Hardware purchase and subscription options
Flexible subscription plans for hardware
Protect certain data at rest with your own encryption keys
An open platform that allows developers to build Zoom apps and integrations.
Explore thousands of apps that work with or within Zoom
Documentation for building with Zoom's technology using SDKs, APIs, and webhooks
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.
Download CenterDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds2022-11-29 07:46 AM
Is there a report that I can view that shows me the time an individual logs in and log out for zoom phone? if so, where can I find it? Thank you in advance.
2022-11-29 10:19 AM
Hi @Mwatkins1
On the Zoom Web Portal under Admin > Account Management > Reports > User Activity Reports, you will see Sign In/Sign Out. This shows when Users sign in and sign out of a Zoom computer app, or mobile app. It is not specifically Zoom Phone.
Is that what you are looking for? Or, were you thinking more about opting in and out of Call Queues, or making changing their status?
I hope that helps!
2022-11-29 10:31 AM
I followed that path, and when I got to User Activity Reports the only options were Phone System Operation logs, Reported Participants, Requests for accessing content. No login or log out ?
2022-11-29 10:43 AM
Hi @Mwatkins1
It is called "Sign In/Sign Out". You were on the correct page if you saw those reports. It would seem to me that your Role for your Organization's Zoom account does not have them turned on. I would approach the Admin/Owner of your Organization for Zoom. They should be able to grant you access to it via Admin > User Management > Roles.
I hope that helps!
2022-11-29 10:54 AM
Nevermind, I see you already gave me that info. Thank you!!
2022-11-29 12:30 PM - edited 2022-11-29 12:30 PM
You're welcome! Were they able to switch on the report for you?
2022-11-29 10:52 AM
That's the thing. I am the an Admin. Do I need to have the Owner turn it on? If so what steps would he take to give me the access, so I can forward this info on.
2022-11-29 09:49 PM
If you mean logging in/out of call queues:
- if you have Power Pack licenses, look in Analytics & Reports/Call Queue Historical Reports/Opt -out/In Report
OR
- go to Account Management/Reports/User Activity Reports/Phone System Operation Logs
as one can log out of a queue either individually or out of all queues at once, the entries are in two different categories that I forget at the moment. Extension and User I believe.