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Diagnostic Reports for VoIP QOS

aBrown007
Listener

Forgive me if I've missed the documentation but are there any QOS diagnostics inside the Zoom Admin Console or in Analytics and Reports for Zoom Phone Power Pack?  Something with Cradle to Grave detail on packet loss or delay?

1 ACCEPTED SOLUTION

BrandonS
Community Champion | Zoom Partner
Community Champion | Zoom Partner

See here

 

If you don't see it in your admin portal you could also try signing in to zoom.us and then go to: https://zoom.us/pbx/page/account/metrics/pbxqos/#/dashboard/quality/overall

 

 

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2 REPLIES 2

BrandonS
Community Champion | Zoom Partner
Community Champion | Zoom Partner

See here

 

If you don't see it in your admin portal you could also try signing in to zoom.us and then go to: https://zoom.us/pbx/page/account/metrics/pbxqos/#/dashboard/quality/overall

 

 

enielsen
Participant

The dashboard for Zoom Phone has QoS info as Brandon mentioned.

One can also have a Network Diagnostics feature added to one's Zoom account so one can use the web portal to do a basic test that shows latency, etc for a test call....